About Us

Compassion, Ethics, Integrity. These are the foundation of our principals at Cratsley Pane Agency. Our trusted insurance professionals have over 35 years of experience in insurance and health industries. Our mission is to provide access to affordable, quality, and flexible insurance solutions for you, your family, or your business. Our roots started in the Finger Lakes region, but we’re proud to now offer our services locally, regionally, and nationally. 

When choosing to protect your livelihood with Cratsley Pane Agency, you are choosing to give yourself and your loved ones peace of mind. Due to the level of service you will receive working with us, we can guarantee that you will live your life each day with a deeper sense of contentment and without worry for what is to come. We operate with a certain level of commitment and integrity not found elsewhere. With each of our clients, we fully assess what exactly is needed and expected, and make sure that you as a “family member” are taken care of.

Give us a call today! We will gather preliminary information, get to know you a bit, and set up a time that works for you to present a plan for moving forward. Please see below and learn more specifically about each of the services we offer. For any questions, do not hesitate to reach out to us and schedule an appointment.

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Call: 1-844-272-4369

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Meet The Team 

Michael Pane

Michael has 11 years in the Insurance industry as a trusted advisor, insurance trainer, and Director of Sales for a major insurance marketing organization. Some things Michael likes to do in his off time is to play guitar, cooking wonderful meals, read books, travel, walk his daughter/puppy, Bailey, with Jen. He also enjoys visiting and playing with his three energetic grandchildren. Michael volunteers his time as the Vice President of the Midlakes Junior Eagles Football and Cheerleading Youth program.


Our spoiled and loved daughter, Bailey, who is a pure-bred golden retriever. She enjoys walking, playing, eating, and sleeping..but most of all, keeping mom and dad on their toes!  She keeps her parents active every day! She loves meeting new people and just “hanging out”.

Jennifer Cratsley

Jennifer has 25 years in the healthcare industry working in areas such as billing, coding, and claims management. She has a keen understanding of the “back-end” process when it comes to helping clients with questions on their policies. She knows the “inner workings” of the system and has a talent for explaining information & policies to clients in a way that is easy to digest and understand. Jen loves to give to others. She volunteers with the 4-H program, Blue Star Mothers of America, American Legion, Tragedy Assistant Program for Survivors, and Gold Star Wives of America. Jen also is the treasurer of Midlakes Junior Eagles Football and Cheerleading Youth Program. In her spare time she likes to bake, paint, do crafts, shoot archery, and go bowling. Jen loves being active with her grandchildren and spending time with her children. And, of course, dedicating her time to her two fury children, Gizmo and Bailey.

This is a solicitation for insurance. Cratsley Pane Agency is a licensed, certified, and appointed Insurance Agency
representing multiple lines of Life and Health Insurance products and carriers in the states of CT, GA, IN, MD, ME, MI, NC, NJ, NY, OH, PA, SC, TX and VA.
 Not all plans and carriers may be available. If your state is not listed or you have an interest in a
carrier/plan, please contact us.

Medicare has neither endorsed nor reviewed this information. Cratsley Pane Agency LLC is not connected or affiliated with any United States Government or State Agency. Calling Cratsley Pane Agency will direct you to a Licensed Agent/Broker.

By submitting this form and providing this information, you agree that an authorized representative or licensed insurance agent may contact you by phone, e-mail or mail to answer your questions and provide additional information about Medicare Advantage, Part D or Medicare Supplement Insurance plans.